Case Studies

Whether you business is a large multi-site organisation or a growing local company, Overline treat all
of our customers with the same attention and diligence needed to make an effective difference to you communications.

Adur and Worthing Councils

Adur & Worthing Councils service a population of over 160,000 people through their 700+ employees. For an organisation of this size and type, effective communication tools and ways of working are essential.

Overline were delighted to be awarded this prestigious contract in 2015 and set off to exceed our new clients expectations of innovation, service and quality.

The system Overline provided has revolutionised the way Adur & Worthing Councils’ staff communicate, replacing their physical telephones with a cloud based, soft phone system. This means that council employees will now have all of their office phone functionality available on their PC, laptop, tablet and smart phone devices, enabling them to work more flexibly and efficiently, in or out of the office.

Delivery of the concept and equipment was only half of the challenge for a project of this size, which is where Overline’s team of technical experts and Account Managers step in. Our team worked closely with the Councils and their employees to ensure a seamless change over for all the Councils’ staff. Through a high quality training
program and bespoke training videos given to all staff for self reference on equipment and software, Overline were able to minimise any disruption to the
important work the Councils’ employees do on a daily basis.

The team at Overline provide us with a high quality and robust service, working hard to ensure that everything always runs smoothly. We value highly the working relationship that has developed.

American Express Community Stadium

As telecommunications provider for the Amex Stadium and Brighton and Hove Albion FC, we’re proud to be the sponsors of a corporate lounge at the Amex. The Overline lounge is one of the stadium’s biggest and can entertain over 400 members. Its stunning, pitch-facing setting is also the perfect space for networking events, business meetings and banquets.

Sponsorship of this lounge demonstrates our ongoing commitment to serving the local community and to forging strong partnerships with leading multinationals such as American Express. We have also recently provided a full telecommunications solution to the new American Express Elite Football Performance Centre, the new training ground for BHAFC.

Overline took care of us, in fact they took one of our biggest headaches away.

Shoreham Port Authority

Shoreham Port is a thriving commercial port on the South Coast of England with over 90 members of staff operating 24 hours a day.

Overline’s task was to provide a state of the art but also resilient mobile solution to Shoreham Port Authority.

Shoreham Port were so pleased with the success in the mobile contract delivery and with the service levels provided by our dedicated & pro-active team, that in 2012, Overline were subsequently awarded the contract.

The team at Overline provide us with a high quality and robust service, working hard to ensure that everything always runs smoothly. We value highly the working relationship that has developed.

WE TAKE CARE OF OUR CUSTOMERS

This is why some of our customers have been with us since the beginning.