Case Study

Recruitment

Since 1994, we have supported recruitment agencies across the United Kingdom with the latest in unified communication technology. Our customers were among the companies that effortlessly migrated to remote working once Covid-19 enforced a national lockdown in March 2020 using our supplied UC technology.

Recruiters are key to deliver a prosperous economy as they ensure that companies connect with the right candidates that deliver excellent results. Communication is the backbone of recruiting with recruiters, candidates and clients discussing roles and setting up meetings on a daily basis. This requires a reliable unified communication solution that is easily integrated into an existing CRM to capture data correctly.

At Overline, we deliver these exact solutions to recruiting agencies every day. Our NX range of unified communication solutions brings together the very best business phone systems and Microsoft 365 Business into an easy-to-use license based software.

Recruiters are now free to do their work from anywhere using only a laptop as calls are easily made directly from the NX license. Recruiters can also make use of their NX app to make business calls through the license on their mobiles, keeping all their conversations and data in one secure platform.

Data is captured and stored securely on a cloud accessible by trusted administrators appointed by the company. Call reports, analytics, voice recordings and emails are all easily accessible in seconds directly from the portal.

Knowing that recruiters spend most of their days on call, NX makes sure that no voicemail goes missing. Voicemail-to-email is a neat feature that emails all voicemails directly into an assigned inbox where it’s transcribed so the recruiter can read what was said while talking to another customer.

Overline also supplies handsets to recruiters wanting to have a physical and trusted ”go to” device on their desks. Each handset is optional and can be tailored into an NX license contract to better manage costs.

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Our client development team is at hand to help you get the best system for your business needs. We serve small to medium, enterprise and public sector industries and work closely with market leading SaaS and hardware providers.

Overline Network Consultants head office is located at 41 Chatsworth Road, Worthing. West Sussex. BN11 1LY. Our head office contact hours are Monday to Friday 09:00 – 17:30.